Affinity Water
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What Affinity Water is doing
Monitoring and protecting our water resources
We closely monitor groundwater levels, customer demand and weather conditions to help protect local supplies and the environment.
How we find and fix leaks
We’re delivering an ambitious leakage reduction plan, aiming to reduce leakage by 31% by 2030.
Turning customer feedback into action
We're listening to our customers and we're taking action.
Water saving tools
My Water Footprint
Take our quick quiz to understand how much water you use and get personalised advice to help you save water and money.
Water saving Home Visits
Book a free in person visit for tailored advice, free water saving devices and help identifying leaks in your home.
Leak Visits
Send us a video of your household leak and, where eligible, one of our expert plumbers will arrange to repair it for free.
Business water efficiency
We provide practical advice and resources to help businesses, schools, healthcare settings and other organisations understand their water use and improve efficiency.
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Customer support
We offer additional support for customers who need help with their bills, account, communication needs or water supply.
