Accessibility Statement

Accessibility statement for https://letssavewater.com.

This accessibility statement applies to https://letssavewater.com/.

This website is run by the Water Efficiency Campaign– an independent, evidence-based behaviour change campaign, funded collectively by 16 water companies in England and Wales through statutory obligations but delivered separately from individual water company marketing activity. It is delivered by an independently appointed Delivery Partner, operating within a clear governance framework with oversight from water companies and public interest bodies including Ofwat, Defra, the Environment Agency, the Welsh Government and Natural Resources Wales.

The Water Efficiency Campaign is comprised of the following legal entities:

1. Affinity Water Limited registered in England and Wales with company number 02546950 whose registered office is at Tamblin Way, Hatfield, Hertfordshire, AL10 9EZ;

2. Anglian Water Services Limited registered in England with company number 02366656 whose registered office is at Lancaster House Lancaster Way, Ermine Business Park, Huntingdon, Cambridgeshire, United Kingdom, PE29 6XU;

3. Dwr Cymru Cyfyngedig registered in England and Wales with company number 0236677 whose registered office is at Dwr Cymru Welsh Water Linea, Fortran Road, St. Mellons, Cardiff, Wales, CF3 0LT;

4. Hafren Dyfrdwy Cyfyngedig registered in England and Wales with company number 03527628 whose registered office is at Packsaddle Wrexham Road, Rhostyllen, Wrexham, Clwyd, LL14 4EH;

5. Northumbrian Water Limited registered in England and Wales with company number 02366703 who registered office is at Northumbria House, Abbey Road, Pity Me, Durham, DH1 5FJ;

6. Portsmouth Water Limited registered in England and Wales with company number 02536455 whose registered office is at Brockhampton Springs, West Street, Havant, England, PO9 1LG;

7. Severn Trent Limited registered in England and Wales with company number 02366686 whose registered office is at Severn Trent Centre, 2 St John's Street, Coventry, CV1 2LZ;

8. Southern Water Services Limited registered in England and Wales with company number 02366670 whose registered office is at Southern House, Yeoman Road, Worthing, West Sussex, BN13 3NX;

9. South East Water Limited registered in England and Wales with company number 02679874 whose registered office is at South East Water Limited, Rocfort Road, Snodland, Kent, ME6 5AH;

10. South Staffordshire Water plc registered in England and Wales with company number 02662742 whose registered office is at Green Lane, Walsall, West Midlands, WS2 7PD;

11. South West Water Limited registered in England and Wales with company number 02366665 whose registered office is at Peninsula House, Rydon Lane, Exeter, Devon, EX2 7HR;

12. Sutton and East Surrey Water Plc registered in England and Wales with company number 02447875 whose registered office is at 66-74 London Road, Redhill, Surrey, RH1 1LJ;

13. Thames Water Utilities Limited registered in England and Wales with company number 02366661 whose registered office is at Clearwater Court, Vastern Road, Reading, Berkshire, RG1 8DB;

14. United Utilities Water Limited registered in England and Wales with company number 02366678 whose registered office is at Haweswater House, Lingley Mere Business Park, Lingley Green Avenue Great, Sankey, Warrington, WA5 3LP;

15. Wessex Water Services Limited registered in England and Wales with company number 02366648 whose registered office is at Wessex Water Operations Centre, Claverton Down Road, Claverton Down, Bath, BA2 7WW;

16. Yorkshire Water Services Limited registered in England and Wales with company number 02366682 whose registered office is at Western House, Halifax Road, Bradford, West Yorkshire, BD6 2SZ

We want as many people as possible to be able to use this website. For example, that means you should be able to: · zoom in up to 400% without the text spilling off the screen

· navigate most of the website using a keyboard or speech recognition software

· listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

· Some images on the website may not have suitable alternative text.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [provide both details of how to report these issues to your organisation, and contact details for the unit or person responsible for dealing with these reports].

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: · [email protected] We’ll consider your request and get back to you as soon as practicable.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

[Name of organisation] is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

As this website contains content managed by multiple editors, some images may not always have sufficiently descriptive alternative text. This may affect users of screen readers and may fail WCAG 2.2 success criterion 1.1.1 (Non-text Content).

We will continue to monitor content and encourage content authors to provide appropriate alternative text for all images.

Preparation of this accessibility statement

This statement was prepared on 9/9/2026. It was last reviewed on 9/9/2026.

This website was last tested on 9/9/2026 against the WCAG 2.2 AA standard.

Accessibility testing was carried out by CACI against the WCAG 2.2 AA standard, including both automated and manual testing.